Sales breakthroughs come easier using persuasion rather than power. Useful descriptions and guidelines for knowing what you want and asking for it. Creating win/win situations and building trust by clarifying what you hear. How to ask big, open ended questions. This give something, get something approach will help meet and exceed your sales goals.

Do's and Don'ts on successfully influencing and leading teams and groups. Tips on developing common ground, vision, a brainstorming atmosphere, and inclusiveness. Pitfalls of group dynamics. Preparation ideas for a leading a successful team.

Sales is basically giving and getting information. Successful sales is finding the right balance between the two. Vengel provides easy steps to listening to your customer and preparing them for sales. Tips on asking open ended questions and developing a successful relationship with your customers.